Returns

We know that ordering things online can be a gamble; you can’t touch the items or try anything on, and because of that we try our best to be very return - friendly. However, as in life, there are certain rules that must be followed so that we can help you out. 

We are here for you via Instant chat or email at hello@luxeisle.com anytime - please let us assist you if you’re uncertain or need help choosing a gift. 

Return Policy:

Only US addresses are eligible for return. 

All swimwear is final sale. 

All other Items can be returned within 7 days of delivery date for refund. You must notify us immediately if you need to return your order.  

Anything purchased on sale, discounted, or clearance price is FINAL SALE, and is not eligible for return. Returned items must remain unwashed and unworn with tags (if applicable).

Shipping costs are non-refundable. 

You are responsible for mailing your item(s) with tracking and insurance and the costs incurred. We make no guarantees that your return will be received on time if your return is not sent with proper packaging, insurance and tracking services.

All Approved Returns received after 10 days of delivery date will be eligible for store credit only. 

Gifts
Special consideration for gift items will only be made if your order is specified as a gift at the time of purchase. Notation must be made in the comment area on the checkout page.